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Complete Donation Assistance

Hello! I was looking to donate again for the Divine / Fallen Rank however I am currently a mystical and there is no option to pay the difference for that rank. Additionally I thought I could just donate up to it by just going through the ranks but it will not allow me to upgrade from Mystical to Radiant / Shadow. It says it requires a package that has not been met although I am definitely a mystical in game and have donated that amount in the past on 2.0.

Would it be possible for me to simply donate the difference ($35) as a custom donation and receive the rank in game?

Please let me know at your earliest convenience.

Thanks!